Shipping Policy

Effective Date: January 4, 2025

At Sale Pariz, located at 2445 Havanna Street, Greensboro, North Carolina, United States, we are committed to delivering your orders promptly and securely. This Shipping Policy provides detailed information about our shipping methods, costs, delivery times, and more to ensure a seamless shopping experience.

1. Order Processing Time

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email serves as proof that we have received your order.

  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing times may take longer.

  • Shipping Notification: After your order has been shipped, you will receive an email with tracking information to monitor your shipment.

2. Shipping Methods and Costs

We offer multiple shipping options to cater to your needs:

  • Standard Shipping:

    • Delivery Time: 5-7 business days within the United States.
    • Cost: Free for orders over $50; otherwise, a flat rate of $5.99.

  • Expedited Shipping:

    • Delivery Time: 2-3 business days.
    • Cost: $12.99.

  • Overnight Shipping:

    • Delivery Time: Next business day.
    • Cost: $24.99.
    • Note: Overnight orders must be placed before 2 PM (local time) to ensure next-day delivery.

Shipping costs are calculated based on the selected method, package weight, and destination. Final costs will be displayed during checkout.

3. Free Shipping Policy

  • Eligibility: Free standard shipping is available for orders over $50 (before taxes and discounts) within the United States.

  • Exclusions: Free shipping does not apply to expedited or overnight delivery options.

4. International Shipping

  • Availability: We currently ship to select international destinations. Availability will be confirmed during checkout.

  • Shipping Costs: International shipping rates vary based on the destination country, order weight, and shipping method. These costs will be displayed at checkout.

  • Customs Duties and Taxes: International shipments may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer.

  • Delivery Time: International deliveries typically take 7-21 business days, depending on the destination and shipping method.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. Use this number to monitor your package on the carrier’s website.

  • Tracking Issues: If you do not receive a tracking number within 2 business days, please contact us at info@salepariz.com.

6. Delivery Times

Delivery times are estimates and may vary due to factors such as weather conditions, holidays, or delays caused by shipping carriers. While we strive to meet delivery timelines, Sale Pariz is not responsible for delays outside our control.

7. Shipping Address Accuracy

It is your responsibility to provide a complete and accurate shipping address. Sale Pariz is not liable for packages delayed, returned, or undelivered due to incorrect or incomplete address information provided at checkout.

8. Lost or Damaged Packages

  • Lost Packages: If your package is lost during transit, contact us immediately. We will work with the carrier to locate your shipment or provide a replacement if necessary.

  • Damaged Packages: If your order arrives damaged, notify us within 48 hours of delivery. Provide photos of the damaged item and packaging to assist in resolving the issue promptly.

9. Returns and Refunds

For detailed information about returning items or requesting refunds, please refer to our Refund and Returns Policy. Return shipping costs may apply, except in cases where the return is due to a defect or error on our part.

10. Customer Support

If you have any questions or concerns about your order or our shipping process, please contact us:

Our dedicated support team is available to assist you and ensure your satisfaction with every purchase.

Sale Pariz is dedicated to delivering your orders efficiently and safely. Thank you for choosing Sale Pariz. We look forward to serving you!